All questions

How do I choose which Pocket my debit card is linked to?

You choose a Pocket when you create a virtual card or order a physical card in the Jiko app. Purchases made with that card come directly from the linked Pocket, which keeps your spending organized by purpose.

Virtual cards:

When creating a virtual card, select the Pocket you’d like to link before the card is created.

Physical cards:

When ordering a physical card, select the Pocket you’d like to link before confirming your shipping address. If you have only one Pocket, your card will be linked to it automatically.

Changing a card’s linked Pocket:

A card stays linked to the Pocket chosen when it was created. To spend from a different Pocket, simply deactivate the virtual card, then create a new virtual card linked to that Pocket. You can close and create up to 20 virtual cards per month. To link a physical card to a different Pocket, contact support@jiko.com.