All questions

How are customer accounts structured?

Each customer receives their own account at Jiko, opened in their name and verified during onboarding. Jiko calls these accounts Pockets, but platforms can name and present them however they like within their own products. Customers can have one or more Pockets, for example, to separate everyday spending from savings.

Behind the scenes, each Pocket pairs a bank account at Jiko Bank with a brokerage account at Jiko Securities, Inc. The bank account supports essential transaction services, such as debit card usage, electronic payments, and wire transfers, while the brokerage account automatically moves and invests customer cash into your T-bill account. Cash is invested in T-bills held directly in the customer’s name. It isn’t pooled with other customers’ money or held as a deposit on a bank’s balance sheet, and Jiko does not lend or leverage customer funds.

Jiko keeps a real-time balance and transaction history for every account, so customer ownership is recorded at Jiko rather than depending only on the platform’s internal ledger.